Privacy Policy

This Privacy Policy describes how Phases Handcrafted (phaseshandcrafted.in) collects, uses, and shares information about you when you visit our website or make a purchase.

Information We Collect

• Contact information: name, email address, phone number, and shipping address when you place an order or contact us.

• Payment information: we do not store payment card details. All payment processing is handled securely by Shopify Payments or our third-party payment providers.

• Device & browsing data: we may collect information about the device and browser you use to access our site (via cookies and analytics tools) to improve your experience.

How We Use Your Information

• To process and fulfill your orders, including sending order confirmations and shipping updates.

• To communicate with you about your order or respond to your queries.

• To send you marketing communications (only if you have opted in — you can unsubscribe at any time).

• To improve our website, products, and customer experience.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Courier and logistics partners to fulfil your delivery.

• Payment processors for secure transaction handling.

• Service providers that help us operate our website (e.g., Shopify).

All third parties are required to keep your information confidential and use it only for the purpose for which it was shared.

Cookies

Our website uses cookies to improve functionality and analyse traffic. You can control cookie settings in your browser. Disabling cookies may affect some features of the website.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, email info@phaseshandcrafted.in.